Smart Receptionist (SR) (+91XXXXXXXXXX) is a number which is hosted virtually in cloud telephony environment. SR number provides your customers a convenient way to contact your business 24 x 7; the number can be called by fixed line and mobile subscribers of any service providers in India.
Customers calling to your SR number are greeted with a customized welcome message to introduce your business and can select extension set by you to speak with concerned person, leave a voice mail or send a fax to you!
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- Incoming calls are forwarded to your mobile or Land Line.
- Advanced call forwarding – Sequential, Round-robin, and Parallel forwarding
- If one phone is busy, the next programmed number will be called.
- List of all the people who called you is accessible on website – You never lose a business lead.
- Never Busy, available 24×7.
- Recording of conversation with customers.
- Conference service availability
- Ability to set your work hours –
- Blacklist, whitelist of individual / regions.
- Detailed call logs with date, time of call, caller id, duration of call and forwarded number.
- Custom – SMS – Functionality and Agent-SMS delivery
- Custom on-hold music
- No software or hardware installation.
- Excel sheet conversion of data just by a single click.